Privacy Policy for Lead with Community
Effective Date: 14 November 2025
At Lead with Community, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
The Information We Collect
We only collect personal information that's reasonably necessary for us to provide our services and to operate our business effectively. This might include:
Contact Information: Your name, email address, phone number, and postal address.
Demographic Information: Such as your age, gender, or location, if relevant to the services we provide.
Interaction Data: Information about how you use our website, social media, and engage with our digital marketing campaigns (e.g., clicks, views, time spent on pages).
Enquiry Details: Information you provide when you contact us with questions or feedback.
Payment Information: If you make purchases from us, we'll collect necessary payment details (though we typically use secure third-party payment processors who handle your full payment information directly).
We collect this information directly from you when you provide it to us, or sometimes indirectly through cookies and similar technologies when you use our digital platforms.
How We Use Your Information
We use the personal information we collect for various purposes, including:
Providing Services: To deliver the services you've requested from Lead with Community.
Communication: To communicate with you about our services, updates, promotions, and respond to your enquiries.
Marketing & Advertising: To tailor our digital marketing efforts, including sending you newsletters, special offers, and targeted advertisements that we think might be of interest to you. This might involve using your information to create 'lookalike audiences' for advertising purposes on platforms like social media.
Improving Our Services: To understand how our services are used, conduct research, and analyse data to improve our offerings and digital marketing strategies.
Compliance: To comply with our legal obligations and resolve any disputes.
Community: To facilitate the core purpose of Community (as defined by Lead with Community), we may share certain personal information, such as your name and email address, with other attendees, participants, or members of the specific meetups, events, and programs you join. This is done to promote connection, belonging, and collaborative work towards a common purpose, and is a condition of participating in our community programs.
When We Share Your Information
We generally don't share your personal information with third parties unless it's necessary for the purposes outlined above, or if we're legally required to do so. This might include sharing with:
Service Providers: Third-party providers who help us run our business, like website hosting, email marketing platforms, customer relationship management (CRM) systems, and payment processors. These providers are typically bound by confidentiality agreements.
Marketing & Advertising Partners: Platforms like Google or social media networks for targeted advertising and audience analysis.
Professional Advisors: Such as lawyers or accountants, when necessary.
As Required by Law: If we are legally compelled to disclose your information, for example, by a court order or regulatory body.
We take reasonable steps to ensure that any third parties we share your information with are also committed to protecting your privacy in line with Australian standards.
To deliver our services, we use third-party service providers and platforms that may be located outside of Australia. This means we may need to disclose your personal information to recipients in overseas jurisdictions.
We are likely to disclose your personal information to recipients in the following countries:
The United States of America
The United Kingdom
Countries within the European Union (including, but not limited to, Ireland and Germany)
Singapore
Philippines
Indonesia
When we share your information with these overseas providers, we take reasonable steps to ensure they are committed to protecting your privacy and handling your data in a way that is consistent with the Australian Privacy Principles.
However, by providing us with your personal information, you consent to this disclosure. In doing so, you acknowledge that if the overseas recipient handles your information in a way that breaches the Australian Privacy Principles, we will not be accountable for that breach under the Privacy Act, and you may not be able to seek redress in Australia.
How We Protect Your Information
We take the security of your personal information seriously. We implement reasonable physical, technical, and administrative safeguards to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes measures like:
Secure servers and data encryption.
Restricting access to personal information to authorised personnel only.
Regular security assessments and updates.